New Consumer Habits
You’re right — even people who never shopped online before are now regular e-commerce users. I came across an article that dives into this exact topic: https://shayariwali.com/e-commerce-and-the-transformation-of-indian-retail/ about E-Commerce and the Transformation of Indian Retail. It explores how shopping habits are shifting across different age groups and regions — from cash-on-delivery to app-based ordering. It’s interesting to see how convenience, trust, and product variety are shaping new consumer expectations. Great read if you want to understand how customer behavior is evolving in real time.
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